PRIVACY POLICY
Address(es), web: SolutionsIsotherm.com
Company Name: Solutions Isotherm Inc.
Effective Date: September 21, 2023
Purpose of This Privacy Policy
The purpose of this privacy policy is to inform users of our site about the personal data we will collect or may collect, as well as the following information, if applicable:
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The personal data we collect
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How the collected data will be used
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Who has access to the collected data
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Users' rights regarding their data
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The website's cookie policy
This privacy policy operates alongside our website's terms and conditions.
Applicable Laws
This policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA).
For residents of EU countries, the General Data Protection Regulation (GDPR) governs all data protection policies regardless of the website's location. This privacy policy aims to comply with the GDPR. If any inconsistencies arise between this policy and the GDPR, the GDPR will apply.
For residents of California, this privacy policy aims to comply with the California Consumer Privacy Act (CCPA). If any inconsistencies arise between this document and the CCPA, state law will apply. In case of inconsistencies, we will amend our policy to comply with the relevant law.
Consent
By using our site, users agree to:
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The conditions outlined in this privacy policy, and
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The collection, use, and storage of data as detailed in this policy.
Personal Data We Collect
Data Collected Automatically
When you visit and use our site, we may automatically collect and store the following information:
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IP address
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Location
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Links visited on the site
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Content viewed on our site
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Duration of visit
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Hardware and software details (browser used, device type)
Data Collected Non-Automatically
We may also collect the following data when you perform certain actions on our site:
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First and last name
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Email
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Phone number
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Mailing address
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Billing address
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Age
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Gender
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Date of birth
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Payment information
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Preference information
These data may be collected through the following methods:
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Contact forms
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Transaction forms
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Purchases made on the website
We only collect data necessary to fulfill the purposes stated in this privacy policy and will not collect additional data without prior notification.
How We Use Personal Data
Personal data collected through our site will only be used for purposes specified in this policy or as indicated on relevant pages of our website.
Automatically Collected Data
Used for:
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Anonymous statistics
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Site navigation and content optimization
User-Provided Data
Used for:
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Communications
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Receipts
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Order tracking
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Delivery
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Content access restrictions
With Whom We Share Personal Data
Employees
We may share user data with members of our organization who reasonably need access to fulfill the purposes outlined in this policy.
Third Parties
We may share user data with the following third parties:
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Contractors
Third parties will not access user data beyond what is reasonably necessary to accomplish the specified purpose.
Other Disclosures
We are committed to not selling or sharing your data with third parties, except under the following circumstances:
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If required by law
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If necessary for any legal proceedings
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To prove or protect our legal rights
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To buyers or potential buyers in the event of a company sale
If you follow hyperlinks from our site to another site, note that we are not responsible for and have no control over their privacy policies and practices.
Data Retention Period
We will not retain user data longer than necessary to fulfill the purposes for which it was collected.
How We Protect Your Personal Data
We protect your data through measures such as:
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Firewalls and antivirus on our devices
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Regular site updates to prevent software vulnerabilities
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Confidentiality agreements with employees and contractors
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Strong passwords and secure login forms
While we take all reasonable precautions to ensure user data is secure, some risk of harm always exists. The internet as a whole can sometimes be insecure, and we cannot guarantee the safety of user data beyond what is reasonably practicable.
Minors
For EU residents, GDPR specifies that individuals under 15 years old are considered minors regarding data collection. Minors must have the consent of a legal representative for their data to be collected, processed, and used.
Minimum Age
If a minimum age applies to our content, it will be indicated in the relevant section(s) of the website. The user is responsible for confirming their age before accessing restricted content.
International Data Transfers
User data may be accessed, processed, or collected by the company or its contractors in the following countries:
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Canada
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United States
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France
Your Rights as a User
As a user, you have the right to access all personal data we have collected. Additionally, you can update or correct personal data we hold, provided it complies with the law.
You may delete or modify your consent for data collection and use at any time, as long as it is legally permissible, and you notify us within a reasonable timeframe.
Cookie Policy
A cookie is a small file stored on a user's hard drive by a website, accessible only when the user visits the site. It stores data related to the user's browsing habits.
Examples of Information Stored in Cookies
A bookmarked page, a site display preference, a preferred category of items, etc.
Types of Cookies We Use
Functional Cookies
To remember your selections on our site for future visits.
Analytical Cookies
To improve site design and functionality by collecting data on your interactions with the site.
Targeting Cookies
To tailor the information and promotions you see on the site based on your preferences.
You can browse in private mode to delete cookies at the end of each session or disable cookies entirely in your browser settings, though this may reduce the quality of your experience.
Third-Party Cookies
We may use third-party cookies to:
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Collect browsing data
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Tailor advertisements to visitors' interests
Changes to This Policy
This privacy policy may be updated periodically to maintain compliance with the law and reflect any changes in our data collection processes. Users are encouraged to review this policy occasionally to stay informed. Where necessary, we may notify users of changes via email.
To Modify, Delete, or Question Collected Data
For any inquiries or to request data deletion or modification, please contact our Data Protection Officer:
Data Protection Officer:
Jean-Philippe C. Vitali
Email: JPvitali@solutionsisotherm.com